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Crisis Care Appointments


Student in Crisis

These same-day appointments provide an opportunity to speak with a counselor about an immediate crisis, get support, and develop a plan to help you manage your crisis.

You decide how you define “crisis.” Examples include feeling suicidal, experiencing a recent trauma, or the recent death of a loved one. Help is available 24/7.

During business hours (M-F, 8 a.m.- 5 p.m.), please call our office at 402.472.7450 to schedule a Crisis Care appointment. Crisis Care appointments are available for new and returning clients. We offer five appointments daily that start at noon and end at 5 p.m. You will be required to fill out necessary paperwork to help you and your counselor address your concern. If you are unsure that you can remain safe until you attend your appointment, call 911 or visit the hospital emergency room.

We’re always here to help! If you’re having a crisis and need to walk-in to CAPS without a scheduled appointment, we are here for you. To avoid having to wait longer, we do recommend calling first and letting us know you are on your way to our office.

Hours: Monday through Friday, 8 a.m. to 5 p.m.

If you are experiencing a mental health crisis after hours:

  • Call Counseling and Psychological Services at 402.472.7450 and follow the prompts to be connected to an on-call therapist
  • If you are an imminent danger to yourself or others, call 911, call the University of Nebraska-Lincoln police department at 402.472.2222 or go to the nearest emergency room
    • Nearest emergency room to campus is Bryan Medical Center West (2300 S. 16th St)

Other Crisis Services

Psychiatric medications:

  • If you are having a problem with a psychiatric medication, call the University Health Center: 402.472.5000
  • If your problem is urgent or involves serious side effects, call or go to the nearest emergency room
    • Nearest emergency room to campus is Bryan Medical Center West (2300 S. 16th St)

Sexual assault and relationship violence:

  • For urgent concerns, call the Voices of Hope 24-hour crisis line at 402.475.7273 seven days a week for confidential support and assistance
  • Schedule an appointment with a CARE Advocate by calling 402.472.3553

Frequently Asked Questions

  • When should I intervene for a student who I believe is in crisis?

  • How should I intervene for a student in crisis?

  • How can Counseling and Psychological Services help in the event of a campuswide crisis?

  • I am a parent. What do I do if my student is in crisis?